Terms of Service

Last updated: November 4, 2026

1. Overview

This website, Bark Street Supply, is operated by BIG GATE BRAND LLC ("we," "us," "our"). By visiting our store or buying from us, you agree to these Terms of Service ("Terms"), together with our Privacy Policy, Refund Policy and Shipping Policy. If you do not agree, please do not use this website.

Our store is hosted on Shopify, which provides the platform that lets us sell products to you.

2. Eligibility

You must be at least 18 years old, or the age of majority where you live, to place an order, or use this website with the involvement of a parent or guardian. We currently ship only to addresses in the United States.

3. Your account

If you create an account, you are responsible for keeping your login details secure and for all activity under your account. Please let us know right away if you believe your account has been used without your permission.

4. Products and product information

Product descriptions, images and specifications are provided by manufacturers and are for general reference. Colors may look different on your screen, and manufacturers may change packaging or formulas. Always read and follow the label that comes with the product. Nothing on this website is veterinary advice; please consult your veterinarian before changing your dog's diet, starting a supplement or using a health product.

Supervise your dog when using toys, chews and treats, and choose the right size for your dog. Remove any product that becomes damaged.

5. Prices and payment

All prices are in U.S. dollars. Applicable sales tax and shipping charges are shown at checkout. Prices and availability may change without notice.

We try to keep all information accurate, but errors can happen. If a product is listed at an incorrect price or with incorrect information, or is no longer available, we may cancel or correct your order, even after it has been placed. If you were charged, we will refund the full amount.

By submitting payment, you confirm that you are authorized to use the payment method you provide.

6. Orders

Your order is an offer to buy. We may accept, limit or cancel any order, including orders that appear to be placed by resellers or that we suspect are fraudulent. If we cancel an order after you have been charged, we will refund the full amount.

You may cancel your order free of charge before it ships by contacting us as soon as possible.

7. Shipping, returns and refunds

Shipping times, rates and delivery terms are described in our Shipping Policy. Returns, refunds and our free 30-day return policy are described in our Refund Policy. Risk of loss passes to you when the package is delivered to the carrier-confirmed delivery address.

8. Promotions and discount codes

Discount codes and promotions are subject to the terms stated with the offer, have no cash value, cannot be combined unless stated, and may be changed or ended at any time. We may cancel orders that misuse a promotion.

9. Reviews and comments

If you submit a review, photo or comment, you confirm that it is your own, truthful and lawful, and you give us a non-exclusive, royalty-free right to use, display and share it in connection with our store. We may remove content that is false, offensive, unlawful or unrelated to the product.

10. Prohibited uses

You agree not to use this website for any unlawful purpose; to place fraudulent orders; to interfere with the website's security or operation; to upload viruses or harmful code; to scrape or collect data without permission; or to infringe the rights of others.

11. Intellectual property

The Bark Street Supply name, logo and original website content are the property of BIG GATE BRAND LLC and may not be copied or used without our written permission. Other brand names and trademarks shown on this website belong to their respective owners. We are an independent retailer and are not affiliated with, sponsored or endorsed by those brands unless stated.

12. Third-party links and services

This website may link to or use services provided by third parties, such as payment processors and shipping carriers. We are not responsible for third-party websites or services, which have their own terms and privacy policies.

13. Disclaimer of warranties

Products are covered only by any warranty provided by their manufacturer. Except as stated in these Terms and to the extent permitted by law, this website and its content are provided "as is" and "as available," without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement.

14. Limitation of liability

To the fullest extent permitted by law, BIG GATE BRAND LLC and its owners, employees and partners will not be liable for any indirect, incidental, special or consequential damages arising from your use of this website or any product. Our total liability for any claim related to a product will not exceed the amount you paid for that product. Some states do not allow these limitations, so they may not apply to you.

15. Indemnification

You agree to defend and hold harmless BIG GATE BRAND LLC from claims, losses and expenses (including reasonable attorneys' fees) arising from your breach of these Terms or your misuse of this website.

16. Governing law and disputes

These Terms are governed by the laws of the State of California and applicable U.S. federal law, without regard to conflict-of-law rules. Before filing any claim, please contact us so we can try to resolve the issue informally. Any dispute that cannot be resolved informally will be brought in the state or federal courts located in Los Angeles County, California, except that either party may bring an individual claim in small claims court where eligible.

17. Changes to these Terms

We may update these Terms from time to time. The updated version will be posted on this page with a new "Last updated" date. Your continued use of the website after changes are posted means you accept the updated Terms.

18. Other terms

If any part of these Terms is found unenforceable, the rest will remain in effect. Our failure to enforce any part of these Terms is not a waiver. These Terms, together with the policies referenced above, are the entire agreement between you and us about your use of this website.

19. Contact us

BIG GATE BRAND LLC (Bark Street Supply)
13309 Felson Pl, Cerritos, CA 90703, United States
Phone: (447) 247-4308
Email: philohousemallofjay@gmail.com